Welcome to The Cole Collection. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.
Information We Collect We collect the following types of information:
Personal Information: Name, email address, shipping and billing address, phone number, and payment details.
Account Information: If you create an account, we collect your login credentials.
Order Information: Details of your purchases, including product selections and transaction history.
Device & Usage Information: IP address, browser type, operating system, and pages you visit on our website.
Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information We use the collected information to:
Process and fulfill your orders
Provide customer support
Improve our website and services
Personalize your shopping experience
Send promotional and marketing communications (with your consent)
Prevent fraud and enhance security
Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Payment processors, shipping companies, and marketing partners
Legal Compliance: If required by law or to protect our legal rights
Data Security
We implement security measures to protect your personal information. However, no online platform is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access & Correction: You may request access to or correction of your personal data.
Opt-Out: You can opt out of marketing emails by using the unsubscribe link.
Cookie Preferences: You can manage cookie settings in your browser.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.